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Strategic Customer Engagement Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeMarketing Full time $90,000 - $120,000

As a key player in shaping the future of real estate, we're driven by our passion for creating spaces that reflect how people live, work and thrive today.

About the Role

This is an exciting opportunity to develop and implement comprehensive customer engagement strategies to drive tenant attraction and retention. Your mission will be to curate meaningful building communities, enhance tenant satisfaction, and drive retention through strategic brand-aligned campaigns.

  • Create leasing experiences that engage and convert tenants into loyal customers.
  • Collaborate closely with internal leasing teams, creative agencies, and digital platforms to manage marketing budgets and reporting metrics.

You'll be responsible for managing and growing the asset's presence across property portals, social media, and customer engagement apps. If you have a strong understanding of property fundamentals and proficiency in marketing platforms and design tools, this could be the perfect role for you.

Your Key Qualifications
  • Tertiary qualifications in marketing, communications, business or a related field.
  • Proven experience in retail or property marketing, backed by excellent communication, project management and problem-solving skills.
  • A high customer service mindset with a creative, energetic and collaborative approach.
What We Offer

We're committed to fostering a supportive, inclusive and flexible work culture that sets us apart from the rest. Our dynamic team environment offers opportunities for growth and development, making this an ideal place to build your career.

If you're passionate about delivering exceptional results-driven marketing solutions and are looking for a challenging role that aligns with your strengths and interests, apply now.