Memorable Stay Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeGuest Part time $35,000 - $55,000
Improve Guest Experience

Deliver memorable stays to guests from all over the world.

Key Responsibilities:

  • Ensure seamless check-in and check-out processes for our guests.
  • Offer personalized recommendations and insider knowledge about local attractions, events, and experiences.
  • Anticipate and meet the needs of our guests, turning their stay into an unforgettable experience.

Qualifications:

  • At least 2 years of customer service experience with a proven track record of delivering exceptional results.
  • Excellent communication skills to effectively engage with guests and provide information on request.
  • Ability to work independently, think on your feet, and make informed decisions to resolve guest concerns.
  • Familiarity with hotel software and systems to efficiently manage bookings, payments, and other guest-related tasks.

What We Offer:

We provide a competitive salary, comprehensive training, and opportunities for growth and development within our organization. Our team members receive a range of benefits, including full uniform, paid birthday leave, and membership in our rewards program. Enjoy impressive room discounts and take advantage of our well-being initiatives to maintain a healthy work-life balance.

About Us:

Our hospitality brand is dedicated to making every guest's stay a joyous one. We believe that personal connections and warm welcomes are key to creating lifelong memories. With over 70 years of experience, we continue to evolve and innovate to meet the changing needs of travelers.

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