Memorable Guest Experience Specialist

1 day ago

Melbourne, Victoria, Australia beBeeGuest Full time ₹450,000 - ₹750,000

Unlock a Memorable Guest Experience

">

We are seeking an exceptional Front Desk Agent who can create unforgettable experiences for our guests from the moment they arrive. As a key member of our team, you will be responsible for delivering warm welcomes, acknowledging IHG Rewards Club members, and taking payments for guest bookings.

Your day-to-day responsibilities will include:

  1. Kicking off truly memorable guest experiences with the warmest of welcomes
  2. Acknowledging IHG Rewards Club members and returning guests in person or over the phone
  3. Taking, managing, and receiving payments for guest bookings
  4. Making the check-in and check-out process feel swift and seamless
  5. Staying one step ahead of our guests' needs to anticipate requests and offer tailored recommendations
  6. Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations

To succeed in this role, you will need:

  • Exceptional communication skills to handle guest concerns and compliments
  • Strong problem-solving skills to turn issues into opportunities
  • Fluency in the local language
  • Literacy and basic computer skills

In return, we offer:

A Competitive Salary Package

We provide a comprehensive benefits package designed to support your well-being, including:

  • A competitive salary that rewards your hard work
  • A full uniform to make you look and feel great
  • Impressive room discounts for you and your loved ones
  • Ongoing training and development opportunities

An Inclusive and Supportive Work Environment

We pride ourselves on creating a culture where everyone feels valued, supported, and empowered to succeed. We welcome colleagues from diverse backgrounds and perspectives and encourage open communication, trust, and respect.

Join us and become part of our global family where you can grow, develop, and make a real difference in people's lives.

  • Memorable Guest Experiences

    5 days ago

    Melbourne, Victoria, Australia beBeeGuest Full time $35,000 - $55,000

    Job OverviewWe're seeking motivated and enthusiastic Guest Experience Attendants to join our team.Village Cinemas is Australia's longest-running cinema chain, with a passion for delivering exceptional guest experiences.As a Guest Experience Attendant, you'll be the face of Village Cinemas, ensuring each guest has a seamless and memorable visit.About The...

  • Memorable Guest Experiences

    6 days ago

    Melbourne, Victoria, Australia beBeeService Full time $35,000 - $55,000

    The role of Guest Experience Attendant involves delivering exceptional service and creating memorable moments for our guests. This is an exciting opportunity to be part of a dynamic team that prioritizes guest satisfaction.About the Job:As a Guest Experience Attendant, you will be the face of our organisation, ensuring every guest has a seamless and...

  • Memorable Guest Experiences Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeCustomer Part time

    Job DescriptionWe are looking for a highly skilled Guest Service Agent to provide exceptional customer service and create memorable experiences for our guests. As the first point of contact, you will be responsible for delivering a warm and welcoming experience that sets the tone for their stay.Our ideal candidate is someone who is proactive, flexible, and...

  • Memorable Guest Experiences Await

    6 days ago

    Melbourne, Victoria, Australia beBeeGuestExperience Full time $45,000 - $65,000

    About the RoleWe are seeking a Guest Experience Attendant to join our team. As the face of our cinemas, you will be responsible for ensuring each guest has a seamless and memorable visit.Greet guests with a warm welcome and assist with ticketing, food and beverage choices, and seating.Maintain a clean and comfortable environment by keeping our cinemas...

  • Memorable Guest Experiences

    1 day ago

    Melbourne, Victoria, Australia beBeeService Part time $54,930 - $64,350

    Guest Experience SpecialistAt Holiday Inn, we're on a mission to create unforgettable guest experiences. As a Guest Experience Specialist, you'll be the face of our hotel, ensuring every guest feels welcome and valued.Responsibilities:Provide warm and personalized welcomes to all guestsAnticipate and meet guests' needs to exceed their expectationsManage...

  • A Memorable Guest Experience Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeHospitality Part time $60,000 - $80,000

    About UsWe are a team of passionate professionals dedicated to sharing our heritage and providing exceptional guest experiences. Located in the heart of Melbourne's Central Business District, our hotel is nestled in 1890s architecture adorned with stunning gothic-style facades.As part of the world's first truly global luxury hotel brand, we feature in...

  • Guest Experience Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeCustomerFocus Full time $62,000 - $97,000

    As a Guest Experience Specialist, you will be responsible for providing exceptional service to our guests.Key Responsibilities:Welcome and check-in owners and guests, offering helpful information about local attractions and resort amenities.Engage with guests to generate interest in our sales teams and facilitate appointments.You will be the primary point of...

  • Key Guest Experience Specialist

    24 hours ago

    Melbourne, Victoria, Australia beBeeGuestExperience Full time $70,000 - $98,000

    Job Summary:We are seeking a skilled Key Guest Experience Specialist to deliver exceptional guest experiences at our luxury property. As the face of our hotel, you will create memorable moments for our guests and provide them with unparalleled service.Key Responsibilities:Greet guests warmly and welcome them to our hotel.Assist guests with luggage storage...

  • Delivering Memorable Guest Experiences

    1 day ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $70,000

    Job Title: Guest Service Agent Full Time Crowne Plaza MelbourneAs a valued member of our team, you will be responsible for delivering exceptional guest service by handling check-ins and check-outs, room guests, assisting with inquiries, and addressing complaints or concerns. You will be the face of our hotel and play a key role in ensuring our guests have an...

  • Excellence in Guest Experience

    1 day ago

    Melbourne, Victoria, Australia beBeeQuality Full time $66,584 - $84,656

    Guest Experience Specialist Job DescriptionThis is a great opportunity for a highly motivated and detail-oriented individual to join our housekeeping team as a Guest Experience Specialist.As part of our dedicated team, you will play a vital role in ensuring the highest standards of guest satisfaction and service quality.The ideal candidate will have...