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Administrative Support Professional

3 weeks ago

Ballarat, Victoria, Australia beBeeAdministrative Full time $60,000 - $80,000

The role of Administrative Services Officer involves providing vital front-line reception and administrative support to mental health teams.

About the Position:

We are seeking a highly motivated and experienced individual with strong communication and interpersonal skills, able to manage competing priorities in a fast-paced healthcare environment.

  • Provide professional reception, phone, and front line enquiries management
  • Maintain accurate patient information using electronic medical records systems
  • Compile correspondence, type reports, and support data analysis
  • Support calendar management, meeting organization, and room bookings
  • Audit and update data to ensure patient record accuracy

The ideal candidate will have a minimum of three years' experience in a similar role or completion of Certificate III or IV of Business Administration. They will also be proficient in Microsoft Word, Excel, Outlook, and health information systems.

Key Responsibilities:
  • Customer-focused with strong communication and interpersonal skills
  • Experienced in working within a mental health setting (highly desirable)
  • Familiar with electronic medical records systems (highly desirable)
  • Able to manage competing priorities in a fast-paced environment
Skills & Experience:
  • Minimum of three years' experience in a similar role is preferable and/or completion of Certificate III or IV of Business Administration
  • Proven admin experience in a health, mental health, or medical setting
  • Proficient in Microsoft Office and health information systems
  • Confident communicator with strong customer service skills
About the Role:

This role provides an opportunity to make a difference in the lives of individuals and families within the community. We offer a supportive work environment, opportunities for professional growth and development, and a chance to be part of a dynamic team.