Exceptional Customer Experience Specialist
2 weeks ago
We are seeking a highly skilled Optical Support Professional to deliver exceptional customer service and help customers find the perfect frames to suit their style and needs.
Key Responsibilities:- Provide expert advice on frame selection and eyewear needs
- Maintain a positive attitude and deliver outstanding customer service
- Work collaboratively with the optical team to achieve sales and customer satisfaction targets
- Maintain a clean and organized workspace, adhering to company standards
- Previous customer service experience in retail or hospitality
- Prior experience in the optical industry is desirable but not essential
- Able to work flexibly across weekdays and weekends
- Strong communication and interpersonal skills
- A passion for delivering exceptional customer experiences
As an Optical Support Professional, you will play a vital role in ensuring our customers receive a world-class shopping experience. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you
About Us:Our dynamic and innovative eyewear retailer is committed to changing how our customers see the world and how the world sees them. We believe that our team is the secret to our success, and we strive to create a workplace that is diverse, inclusive, and welcoming to all.
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