Key Performance Leader for Skincare Excellence

1 week ago


Surry Hills, New South Wales, Australia Laser Clinics Full time

About the Role:

We are seeking a highly skilled and experienced Regional Manager to join our team at Laser Clinics. In this role, you will be responsible for leading a region of corporate-owned and franchised clinics, driving business performance, people management, and customer service excellence.

Job Description:

This is a key leadership position that requires a strategic thinker who can develop and execute plans to improve sales, increase productivity, and margin performance across the region. You will work closely with key stakeholders, Franchisees, clinic managers, and teams to execute operational plans effectively. Additionally, you will lead clinic policy and procedure development to ensure Clinic Managers operate in an effective and compliant manner.

Responsibilities:

  • Develop and execute strategies to improve sales, productivity, and margin performance
  • Work with key stakeholders to execute operational plans
  • Lead clinic policy and procedure development
  • Manage and coach clinic team members to drive performance and compliance
  • Ensure clinics represent the brand positively at all times

Requirements:

To be successful in this role, you will need tertiary qualifications in business or a related field, multi-site people-focused management experience, and experience in the beauty, cosmetics, retail, or healthcare industries. You must also have excellent analytical and problem-solving skills, outstanding people management and leadership skills, and demonstrated ability to improve customer outcomes and performance standards.

What We Offer:

  • A competitive salary package with an estimated annual salary of $120,000 - $150,000 AUD
  • Heavily discounted treatments in-clinic (up to 70% off RPP)
  • Quarterly complimentary Skinstitut products
  • Access to Employee Assistance Program (EAP)
  • Hybrid working arrangement with 3 days in the office and 2 days from home
  • Ability to purchase additional annual leave up to 2 weeks

About Us:

Laser Clinics is a dynamic and supportive work environment where your contributions are valued, and your potential is limitless. Our purpose is to help more people feel confident and good in their own skin. If you're ready to make a difference and be part of something special, we encourage you to apply for this exciting opportunity.


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