
Regional Commercial Director
2 weeks ago
This prominent retailer has become synonymous with premium home lifestyle solutions. With a growing network of stores and a focus on tailored customer-first experiences, the brand is investing in people, process, and product to continue its expansion. Their team thrives on creativity, collaboration, and structured process-led approaches to sales - ensuring every customer enjoys a seamless, consultative journey.
The Role OverviewWe're seeking an experienced commercial leader to oversee 7-10 NSW stores. This hands-on leadership role requires someone who excels in high-value solution-focused retail environments. You'll be the bridge between head office strategy and in-store execution, leading Store Managers to consistently deliver sales, service, and operational excellence.
You'll coach, mentor, and inspire your teams, embedding a structured process-led sales culture that builds customer trust, drives conversions, and maximises revenue.
Key Responsibilities- Lead, develop, and support Store Managers to achieve sales targets, operational KPIs, and exceptional customer experiences.
- Embed a consultative, process-driven sales culture, coaching teams to sell with confidence and commercial awareness.
- Ensure operational standards, visual merchandising, and showroom excellence are consistently delivered across all stores.
- Collaborate closely with head office teams to translate strategy into action and optimise regional performance.
- Regularly visit stores to provide real-time coaching, problem-solving, and support, while balancing HQ-based leadership responsibilities.
- Develop training, succession plans, and career pathways for managers and teams.
- Build a culture of accountability, collaboration, and creativity that reflects the premium, design-led ethos of the brand.
- Proven multi-site leadership experience, ideally managing 7+ stores, preferably in premium, design-led, or home lifestyle environments.
- Experienced in consultative, solution-focused sales, selling high-value products with confidence and empathy.
- Hands-on leader, visible in-store, with the ability to coach, mentor, and inspire teams in real-time.
- Strong commercial acumen, using KPIs, sales reports, and insights to make effective decisions.
- Passionate about design, interiors, and delivering exceptional customer experiences.
- Highly organised, adaptable, and results-driven in a fast-paced retail environment.
- Competitive base salary with super, bonus, and car allowance.
- Short-Term Incentive of up to $60K per annum.
- Flexible Monday-Friday schedule with a mix of store visits and HQ strategy.
- Generous product discounts across the full collection.
- A supportive, dynamic team with clear growth pathways.
- Opportunity to make a tangible impact on the growth and success of a premium brand.
Click 'Apply' on Seek with the subject line: Regional Manager - Premium Retail. All applications will be treated in strict confidence.
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