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Facilities and Fleet Coordinator

2 months ago


Blackburn, Victoria, Australia The Salvation Army Full time
About the Role

We are seeking a highly motivated and organized individual to enhance our Facilities and Fleet function. This permanent, part-time (3 days a week) position is based in Blackburn and offers a unique opportunity to develop your administration and customer service skills.

As a key member of our team, you will be responsible for the daily administration and support of property, facilities, and fleet services nationwide. With a large multi-site presence and a fleet of over 100 leased vehicles, you will play a critical role in ensuring seamless operations.

Key Responsibilities:

  • Provide exceptional customer service and be the first point of contact for facilities and fleet queries and requests nationally.
  • Maintain an up-to-date database of certified suppliers/tradesmen to service all sites across the country.
  • Coordinate facilities and service contractors as required, ensuring timely and efficient delivery of services.
  • Monitor vehicle utilization, new requests, orders, changeovers, and renewals to optimize fleet performance.
  • Lodge and assist with property insurance claims, ensuring prompt resolution and minimal disruption.

About You

We are looking for a candidate with a customer-centric approach, strong administrative skills, and excellent relationship-building capacity. You will work with diverse stakeholders nationally, requiring high engagement levels and effective communication skills.

Key Capabilities:

  • Experience in facilities, fleet, property, and contracts management is preferred.
  • Ability to deliver and report on services according to agreed Service Levels.
  • High productivity levels with accuracy, even under time pressure and conflicting priorities.
  • Strong communication, negotiation, and conflict resolution skills.

Why Work for Us

At The Salvation Army, we drive high performance with a forward-thinking, results-driven culture. We offer a rewarding career that makes a difference to people's lives, with benefits such as hybrid working, NFP salary packaging, purchase leave, and more.