Senior Process Improvement Specialist

6 days ago


Bayswater, Australia Invocare Full time
About the Role

As a Senior Process Improvement Specialist, you will play a pivotal role in driving business process and systems improvements at InvoCare.

Key Responsibilities
  • Facilitate process mapping sessions and create detailed documentation to inform ERP and CRM system enhancements.
  • Develop and improve processes based on gathered insights to optimize business operations.
  • Collaborate with cross-functional teams to ensure smooth integration of new systems and processes.
  • Assist in the configuration and optimization of the ERP system to meet business requirements.
About You
  • Prior experience as a Business Analyst with proven analytical and problem-solving skills.
  • Strong communication and interpersonal abilities, with the ability to work independently and as part of a team.
  • Familiarity with ERP systems, product configurations, and CRM systems is highly preferred (SQL, Netsuite, SugarCRM).
Benefits

InvoCare offers a competitive salary range of $80,000 - $120,000 per annum, depending on experience, plus benefits including professional growth opportunities, a respectful and inclusive work environment, and the chance to make a real impact on delivery of services to our clients.



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