Guest Services Representative

2 weeks ago

Melbourne, Victoria, Australia beBeeHospitality Full time $60,000 - $80,000

We are seeking an individual to fill a part-time Night Guest Service Agent role at our hotel.

Key Responsibilities
  • Welcome and assist guests with check-in, check-out, and enquiries
  • Handle overnight reception duties, including reservations and payments
  • Monitor hotel security and complete nightly audits
  • Provide friendly, professional service to ensure a positive guest experience
  • Collaborate with other departments to ensure seamless operations
Requirements
  • Previous experience in front office or customer service (hospitality preferred)
  • Strong communication and problem-solving skills
  • Ability to work independently and manage overnight responsibilities
  • Professional presentation and attention to detail
  • Flexibility to work overnight shifts, weekends, and public holidays
Benefits of Working with Us
  • Career development opportunities within the hospitality industry
  • Staff discounts across our hotel network and partner brands
  • A supportive and friendly team environment
  • The opportunity to work in the heart of Melbourne CBD at a leading hotel
Additional Information

We value our employees as the key to our success. As a member of our team, you can expect a rewarding package designed to support your career growth, wellbeing, and work-life balance:

  • Career Growth: Training and development programs to boost your career
  • Exclusive Hotel Deals: Discounts on stays at our hotels and partner brands
  • Global Perks: International accommodation discounts
  • Retail Rewards: Cashback and discounts at top retailers
  • Experiences: Discounted entertainment and activities
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits
  • Generous Leave: Parental and birthday leave
  • Wellness Boost: Employee assistance program and tailored wellness support

Please note that we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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