
Guest Services Representative
2 weeks ago
Job Summary
We are seeking a highly skilled Guest Services Agent to provide exceptional customer service and support to our guests.
Main Responsibilities:
- Ensure smooth check-in and departure processes for guests.
- Offer personalized service to build strong relationships with guests.
- Collaborate with the front office team to deliver excellent service standards.
- Process guest reservations and manage cash handling and credit card transactions accurately.
Requirements:
To succeed in this role, you will need:
- Experience working with property management systems.
- Relevant experience in a similar role or position.
- Valid work authorization in Australia.
- A proactive and motivated attitude.
- The ability to work effectively under pressure in a fast-paced environment.
Our Offer:
As a valued member of our team, you can expect:
- Exclusive discounts on food and beverage and hotel rooms.
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