Customer Service Representative

3 days ago


Gladstone Central, Queensland, Australia Followmont Transport Full time
About the Role

We are seeking a highly motivated and organized Customer Service Officer to join our team in a fast-paced, full-time role. As a key member of our customer-facing team, you will be responsible for managing inbound calls and emails, providing exceptional service, and building strong relationships with both internal and external customers.

Key Responsibilities:
  • Manage inbound calls and emails efficiently
  • Provide excellent customer service and resolve issues promptly
  • Build rapport and maintain relationships with customers
  • Perform general office and admin duties, including data entry
About You

To succeed in this role, you will need to have excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Previous experience in a fast-paced, dynamic environment is highly valued. If you are a proactive, enthusiastic individual eager to start your career in the transport industry, we encourage you to apply.

What We Offer
  • Comprehensive training with internal career progression opportunities
  • On-site parking available
  • Employee Recognition Program
  • Regular hours with a weekly pay cycle
  • Strong focus on work-life balance
  • Workplace Benefits Program offering discounts at major retailers
About the Opportunity

This is a full-time, permanent position, working Monday to Friday. The successful candidate will have the opportunity to develop their skills and knowledge in a dynamic and supportive team environment. A basic knowledge of QLD cities and towns is highly regarded.

Estimated Salary Range:

$60,000 - $80,000 per annum, depending on experience.



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