Customer Service Representative

3 days ago


Gladstone Central, Queensland, Australia 1300Smiles Dentists Full time

At 1300SMILES Gladstone Central

Our Dental Receptionist plays a vital role in ensuring the smooth operation of our dental practice. As a customer-focused professional, you will be responsible for greeting patients with a warm and welcoming demeanor, scheduling appointments efficiently, and handling patient records with accuracy and confidentiality.

A Day in the Life

  • Welcoming patients and assisting them with their queries in a professional manner.
  • Managing appointment schedules and coordinating with the dental team to ensure seamless patient care.
  • Maintaining accurate and confidential patient records.

Requirements

We are seeking an individual with excellent communication skills, proficiency in computer software applications, and experience in file keeping and data entry. Prior experience as a dental receptionist or a receptionist with a dental background is preferred, but not required.

Why Choose Us?

  • A supportive management team dedicated to your growth and success.
  • Opportunities for career advancement within our organization.
  • A collaborative team environment that values diversity and inclusion.
  • Comprehensive training and ongoing support to help you excel in your role.

Compensation

The salary for this position is approximately $65,000 per annum, depending on experience. We also offer a range of benefits, including comprehensive training and ongoing support, opportunities for career advancement, and a friendly and collaborative team environment.

About Us

At 1300SMILES Gladstone Central, we are committed to delivering exceptional patient care and providing a positive work environment for our staff. We value diversity, equity, and inclusion and strive to create a workplace culture that reflects these values.



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