Logistics Coordinator

2 weeks ago

Dandenong, Victoria, Australia Team Global Express Full time
About the Role

We are seeking a highly skilled Logistics Coordinator to join our team at Team Global Express. As a key member of our operations team, you will play a crucial role in ensuring the seamless delivery of goods to our customers.

Key Responsibilities
  • Coordinate the allocation of deliveries to suitable vehicles
  • Ensure freight is presented to drivers in required locations and check for damages
  • Work closely with customer staff to develop efficiencies, meet KPIs, and improve the customer-client relationship
  • Communicate allocation plans to stakeholders where required
  • Coordinate backup vehicles where required
  • Manage driver performance, including leave and absenteeism, and escalate recurring issues to management in a timely manner
  • Deliver regular toolbox talks and ensure two-way communication with delivery partners
  • Facilitate training and development of drivers as required
  • Devise strategies to ensure service standards are met
  • Ensure all deliveries are completed within allotted timeframes each day
  • Communicate any operational problems to the On-Site Manager as soon as they are identified
  • Ensure delivery partner scanning and MDT compliance
  • Facilitate POD retrieval from drivers on behalf of customers
  • Ensure driver compliance with all customer and TGE policies and procedures, including HSE and Chain of Responsibility obligations
  • Manage driver and vehicle presentation standards to ensure compliance with customer requirements
  • Respond to customer service or operational enquiries by customers or their stakeholders quickly and effectively
  • Complete daily and weekly reports as required
About Team Global Express

Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're committed to transforming our operations and striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.

What We Offer
  • Competitive salary above industry standards
  • Upskilling, training, mentoring, and more to support your career development journey
  • Fun and practical employee perks and discounts
  • Flexible work, including work from home
  • Inclusive parental leave policy that supports all parents & carers
  • Peer recognition awards acknowledge when you go above and beyond
Inclusive Workplace

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals, and Aboriginal and Torres Strait Islander Peoples to apply.

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