Retail Customer Experience Specialist

2 weeks ago


Canberra, ACT, Australia beBeeCustomerService Full time $56,000 - $88,000
Job Title: Retail Customer Service

We are seeking a passionate and customer-focused individual to join our organization as a retail customer service consultant.

About the Role:

  • Cultivate strong, meaningful relationships with customers to deliver exceptional service and ensure a seamless shopping experience.
  • Provide personalized solutions to meet customers' needs, empowering them to optimize their telecommunications experience.
  • Stay up-to-date with the latest technology and products, using this knowledge to inform sales conversations and drive business results.
  • Work collaboratively with colleagues to achieve sales targets and key performance indicators, while maintaining a positive and resilient approach to customer service in a fast-paced environment.

About You:

  • Exceptional communication and interpersonal skills, with the ability to build connections with diverse customers.
  • A drive to learn and grow within the role, with a hunger for development and self-improvement.
  • Experience in a customer-facing role, with a proven track record of delivering excellent service and meeting or exceeding sales targets.

What We Offer:

  • A welcoming and inclusive community where everyone is respected, valued, and celebrated.
  • A range of benefits, including exclusive discounts and flexible parental leave options.
  • Ongoing training and development opportunities, with access to over 17,000 learning programs.


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