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Future Talent Pool for Estate Management

2 months ago

Webbers Creek, Australia NSW Department of Communities and Justice Full time
Overview

We are currently establishing a **talent pool** to address future ongoing and temporary positions within the **Estate Management division** over the next 18 months.

Location

Positions are available across **Regional, Rural, and Metro NSW** with flexible working arrangements that can be negotiated.

Salary

The roles are classified at **Clerk Grade 3/4** with a base salary ranging from **$79,032 to $86,539 per annum**, in addition to superannuation and annual leave loading.

About the Organization

At **NSW Trustee and Guardian**, we are dedicated to protecting and promoting the rights, dignity, choices, and wishes of our clients. Our services encompass writing wills, acting as executors, attorneys, trustees, guardians, or financial managers, ensuring we are present during critical moments in our clients' lives. We are a committed agency within the **NSW Government**, positively impacting over **47,000 individuals** annually.

Diversity Commitment

Our workplace mirrors the diverse community we serve. We welcome applications from individuals of all backgrounds, experiences, and abilities, including women, people with disabilities, Aboriginal and Torres Strait Islanders, the LGBTI community, and those from culturally diverse backgrounds.

Team Overview

The **Estate Management division** is responsible for making financial and legal decisions for individuals who cannot do so independently or with support. This division delivers high-quality financial management services through a customer-centered approach, organized into several teams:

  • Customer Foundation: Responsible for onboarding new clients with financial management orders.
  • Customer Independence and Support: Works closely with clients to enhance their financial management capabilities.
  • Private Management: Provides oversight for privately appointed financial managers.
  • Proactive Customer Management: Engages with clients and their support networks for complex estates.
Role Responsibilities

As a **Client Service Officer** in Estate Management, your responsibilities will include:

  • Developing strategies and making substitute decisions for managing client finances.
  • Engaging with clients to assess their financial needs and aspirations.
  • Completing third-party payments on behalf of clients.
  • Collaborating with other divisions and external stakeholders to achieve optimal outcomes for clients.
Candidate Profile

The ideal candidate will possess:

  • A passion for supporting individuals with disabilities, vulnerable populations, or the elderly.
  • Excellent communication skills and the ability to work effectively with diverse clients.
  • Strong collaboration skills to foster productive working relationships.
Essential Qualifications
  • Understanding of **NSW Trustee and Guardian's** services and experience working with individuals with disabilities or vulnerable populations.
  • Tertiary qualifications or equivalent professional experience in a relevant field.
  • Willingness to have communications monitored for quality assurance and training purposes.
What We Offer

We provide engaging, challenging, and meaningful work that has a real impact.

Additional Benefits
  • Work-life balance with flexible work options.
  • Various leave options available.
  • Career development opportunities, including study leave and acting roles.
Application Process

To apply, candidates should:

  • Complete the online application form.
  • Submit a resume and a brief cover letter detailing relevant skills and experience.
  • Respond to targeted questions as part of the application process.
Important Notes
  • Employment offers will be contingent upon reference checks and relevant clearances.
  • A talent pool may be established for future ongoing and temporary roles, valid for 18 months.