Operations Manager
4 weeks ago
The Role
We are seeking a highly skilled and experienced Operations Coordinator to join our team at Belgravia Leisure. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our facility, with a focus on safety and high-quality service delivery.
Key Responsibilities:
- Lead and coach a team of Duty Managers and Lifeguards to ensure exceptional service delivery and a safe working environment.
- Develop and implement operational policies and procedures to ensure compliance with statutory requirements and company standards.
- Manage and maintain the facility's plant room and pool operations, ensuring optimal performance and efficiency.
- Collaborate with other departments to ensure seamless operations and effective communication.
- Identify and mitigate potential hazards, ensuring a safe working environment for all staff and visitors.
Requirements:
- Proven leadership experience with a strong track record of inspiring and motivating teams.
- Excellent verbal communication skills and the ability to build strong relationships with staff and stakeholders.
- Sound knowledge of work health and safety legislative guidelines, evacuation procedures, and emergency response plans.
- Demonstrated experience in plant room management and pool operations, with a strong understanding of safety protocols and procedures.
- Ability to work flexible hours, including mornings, evenings, and weekends, as required.
- Current First Aid (Level 2) and Current CPR Certificate.
- Working with Vulnerable People and National Police Check.
- Current Pool Lifeguard Certificate and Current Pool Operations Certificate (desirable).
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