Data Center Support Specialist
4 weeks ago
We are seeking a skilled Data Center Support Specialist to join our team at RouterStack. This role is perfect for an experienced technician looking for flexible, intermittent work in equipment management and hands-on technical support.
Job OverviewThe successful candidate will be supported by our best-practice training, providing essential support for data center operations on behalf of our clients. As a Data Center Support Specialist, you will work on an on-call basis, assisting with equipment storage, staging, hardware deliveries, replacements, and troubleshooting as needed.
Main Responsibilities:
- Provide on-call availability to respond to equipment staging and delivery requests.
- Safely and securely store and stage IT hardware and equipment.
- Ensure accurate and timely delivery of hardware to client sites.
- Perform hardware replacements and upgrades in data center environments.
- Troubleshoot and diagnose faulty equipment to minimize downtime.
- Adhere to safety protocols and best practices in data center operations.
- Keep detailed records of equipment movements, issues, and resolutions.
- Collaborate with team members to ensure efficient and effective support.
- Proven experience as a Data Center Technician or in a similar role.
- Strong knowledge of data center equipment, IT hardware, and associated technologies.
- Ability to work on an on-call basis and respond to urgent requests.
- Excellent troubleshooting and problem-solving skills.
- Familiarity with data center safety procedures and protocols.
- Effective communication and teamwork skills.
- Flexibility and adaptability to changing work schedules.
- Physical fitness to handle equipment and perform tasks within data center environments.
- A competitive hourly rate of $48-$58 per hour for on-call work.
- Compensation includes travel expenses, parking, and other related costs.
- Opportunity to gain experience in data center operations.
- Training and support from our experienced team.
- Exposure to a variety of data center technologies and equipment.
About Us
At RouterStack, we pride ourselves on being a trusted provider of data center solutions and IT services. We offer flexible, intermittent work opportunities for experienced technicians like yourself. If you're interested in joining our team, please submit your application.
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