Data Center Infrastructure Specialist
2 days ago
**Company Overview**
Microsoft's Cloud Operations & Innovation (CO+I) is the driving force behind our cloud services. As a key player in delivering core infrastructure and foundational technologies, you will be responsible for setting up and maintaining the technical backbone of our online services.
We operate a large global portfolio of over 200 Data Centers across 32 countries, serving more than 1 billion customers and 20 million businesses worldwide. Our focus on environmental sustainability and optimization drives us to continuously innovate and adapt to meet evolving business demands.
Our mission is to empower every person and organization on the planet to achieve more. We strive to create a culture of inclusion where everyone can thrive, guided by our values of respect, integrity, and accountability.
**Job Summary**
We are seeking a skilled Data Center Technician to join our team. As a DCT, you will stage, set up, and perform hardware deployments, troubleshooting, and diagnostics. You will also decommission hardware for simple changes and refreshes following standard procedures.
This role offers opportunities to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills, and familiarize yourself with security and data management procedures.
**Responsibilities**
- Perform diagnostics and troubleshooting, quickly identifying issues and replacing faulty components with minimal customer disruption.
- Verify grounding, staging, labeling, and cabling according to safety protocols and deployment standards.
- Decommission hardware for simple changes and refreshes following standard procedures.
- Communicate and report incidents to Microsoft data center operations management units and engineering specialists.
- Assist and provide guidance to other technicians on challenging tasks.
- Complete required training and observe experienced technicians for hands-on experience and relevant training.
**Benefits and Growth Opportunities**
We offer a positive and effective team environment, opportunities for career growth through Career Rotation Programs, Diversity & Inclusion training, and professional certifications. Our team is focused on personal and professional development, ensuring that every employee has the chance to succeed.
**Salary Information**
The estimated salary range for this position is $80,000 - $120,000 per year, based on industry standards and location considerations.
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