Ndis Support Coordination Team Lead

2 weeks ago

Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $115,000
About Us

At our organisation, we are looking for a highly skilled and experienced Ndis Support Coordination Team Leader to join our team.

The successful candidate will be responsible for providing leadership and oversight of the NDIS Support Coordination team ensuring high-quality service delivery, compliance and achievement of organisational goals.

This is an exciting opportunity for someone who is passionate about making a difference in the lives of individuals with disabilities.

Main Responsibilities:

  • Oversee the delivery of NDIS Support Coordination services
  • Manage the intake of NDIS referrals and allocate participants to Support Coordinators
  • Supervise staff providing both day-to-day guidance and formal monthly supervision
  • Conduct regular audits to ensure compliance and meet financial targets
  • Assist the General Manager of Operations with NDIS Quality and Safety compliance audits
  • Manage a small caseload where required

Requirements:

  • Minimum 3 years' experience as an NDIS Support Coordinator or in a similar leadership role
  • Strong knowledge of NDIS standards and compliance requirements
  • High level of emotional intelligence, empathy and the ability to problem-solve by thinking outside the box
  • Strong leadership skills with a collaborative team-oriented approach
  • Ability to support and guide staff while stepping in to assist when required
  • High level of discretion and empathy in managing sensitive information and situations
  • Strong organisational and prioritisation skills
  • Certificate IV, tertiary qualification or equivalent relevant experience

Desirable:

  • Understanding of the impact of brain injury and degenerative neurological conditions
  • Experience in auditing processes

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • A competitive salary and benefits package

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