Claims Technical Expert

3 weeks ago


Sydney, New South Wales, Australia Gallagher Full time

Company Overview

Gallagher Bassett is a leading third-party claims administrator in Australia and New Zealand, serving insurers, brokers, government bodies, and self-insured organizations. As part of the global risk management and insurance group Arthur J Gallagher & Co., we strive for excellence in claims management. Our unique culture, underpinned by The Gallagher Way, fosters a positive and engaging work environment.

Salary: $85,000 - $105,000 per annum (dependent on experience), plus additional benefits.

Job Description

We are seeking an Eligibility Specialist to join our Claims team, providing technical advice on initial and full liability determinations. This role involves ensuring quality and ethical liability decisions are made within prescribed timeframes, as well as contributing to the training and upskilling of Case Managers in relation to liability and relevant principles. You will be responsible for supporting the Claims teams with technical expertise, leveraging your knowledge to drive business growth and innovation.

Required Skills and Qualifications

To succeed in this role, you should possess significant experience in technical or case management roles within a workers compensation setting, with demonstrated expertise in liability determination. Key skills include exceptional time management and organisational abilities, excellent attention to detail, highly developed communication skills, and a strategic mindset. A strong sense of teamwork and collaboration is essential, along with a resilient attitude.

Benefits

As a valued member of our team, you can expect a comprehensive range of benefits, including a competitive salary, 4 weeks annual leave, flexible working arrangements, mental health and wellbeing support, employee recognition awards, and more. We invest in our people through ongoing training and career development, succession planning, and mentorship programs.

About You

This is an exciting opportunity for a motivated and experienced professional to join our team. If you are passionate about delivering exceptional results, driving business growth, and making a meaningful contribution, we encourage you to apply.

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