Technical Specialist: Claims Management Expert

1 day ago


Sydney, New South Wales, Australia Gallagher Bassett Full time
Technical Specialist - Work Injury Damages

We are seeking a highly skilled Technical Specialist to join our team in this visionary approach to our claims model. As a start-up and disruptor to the market, you will have the opportunity to lend your experience to build and grow the technical expertise, operations and processes across the function.

About the Role

This role is focused on Work Injury Damages, fraudulent and litigated claims. You will be responsible for advising and providing technical support and advice to case management teams on a range of legislative activities and decisions. This includes coaching and mentoring case management personnel, collaborating with our Mental Health, Injury Management, and Return to Work communities of practice, undertaking quality assurance and auditing on claims decisions and activities, and participating in key business projects and initiatives.

About You

To be successful in this role, you will need to have significant experience in technical or case management roles within a workers compensation setting, with demonstrated experience in litigated claims management. You will also require exceptional time management and organisational skills, excellent attention to detail, highly developed communication skills, a strategic mindset and approach to work, a strong sense of team and collaboration, and a resilient attitude.

What We Offer

In addition to a competitive salary of approximately $85,000 per annum, we offer a wide range of benefits including four weeks annual leave plus up to two weeks additional purchased Lifestyle Leave, Novated Leasing opportunities, two paid volunteer days annually, health insurance discounts with our Group Insurance Plan, employee stock purchase program, paid parental leave, flexible and hybrid work arrangements, mental health and wellbeing support for yourself and immediate family members, employee recognition awards and service milestone recognitions, peer support program, annual flu vaccinations, access to Reward Gateway – discount offers at over 350 retailers, and more.

Our Culture

We value inclusion and diversity at Gallagher Bassett, and it's embedded into the fabric of our organisation. We embrace our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.



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