Medical Scheduling Coordinator

2 weeks ago

Osborne Park, Australia Sonic HealthPlus Full time

About Sonic HealthPlus

Proudly Australian, Sonic HealthPlus is a leading provider of corporate medicine in the country. With a national network of clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to corporate and community groups.

About the Role

We are seeking a Medical Scheduling Coordinator to join our team in Osborne Park. This position will be responsible for coordinating medical appointments for clients, reporting directly to the Bookings Manager.

Key Responsibilities

  • Scheduling medical appointments
  • Quality checking medical results
  • Adhering to KPIs including client wait times and reporting requirements
  • Logging all calls and monitoring phone queues
  • Data inputting
  • General administration duties

Requirements

  • Well-organised and administration skills with excellent customer service and interpersonal skills
  • Ability to manage a diverse client base via phone and email
  • Well-developed communication skills with an excellent phone manner
  • Professional work ethic, willing to work independently as well as part of team
  • Proficiency in Microsoft Office applications including Outlook and Excel
  • Highly organised with the ability to prioritise and multi-task

Why Work with Us

  • Ongoing training and development
  • Stable, reputable national healthcare provider
  • Paid parental leave
  • Employee Rewards Program
  • Discounted fees for various medical services
  • Employee Assistance Program

Culture

We offer a positive workplace culture, close team networks and a supportive work environment. We encourage our employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and encourages social and cultural diversity.

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