Medical Scheduling Coordinator
4 weeks ago
About the Role
Sonic HealthPlus is seeking a highly organized and detail-oriented individual to coordinate medical appointments for clients as a Medical Scheduling Coordinator. Reporting directly to the Bookings Manager, this role will involve scheduling appointments, quality checking medical results, and adhering to key performance indicators.
Key Responsibilities
- Scheduling medical appointments for clients
- Quality checking medical results
- Monitoring client wait times and reporting requirements
- Logging all calls and phone queue management
- Data inputting and general administration duties
Requirements
- Excellent administration skills with a strong attention to detail
- Great customer service and interpersonal skills
- Ability to manage a diverse client base via phone and email
- Well-developed communication skills with excellent phone manner
- Proficiency in Microsoft Office applications, including Outlook and Excel
Why Work at Sonic HealthPlus?
- Ongoing training and development opportunities
- A stable and reputable national healthcare provider
- Paid parental leave and employee rewards
- Access to employee assistance program
About Our Culture
Sonic HealthPlus offers a positive workplace culture, close team networks, and a supportive work environment. We encourage diversity and inclusivity, and strongly encourage Aboriginal & Torres Strait Islander people to apply.
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