Brandt Service Coordinator

2 weeks ago


Port Macquarie, New South Wales, Australia Brandt Full time

About the Role:

The Service Administrator will provide administrative support to the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department's operation.

Key Responsibilities:

  • Field internal and external customer inquiries to the Service Department.
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced.
  • Maintains Service Department filing and records.
  • Updates customer profiles using equipment, hours, or other information from the customer work orders.
  • May prepare Service Technician efficiency reports.
  • May process warranty and/or product improvement claims including the computation of charges, submission, and follow-up.
  • Other duties as assigned.

About You:

We are seeking a highly organized and detail-focused individual with knowledge of office procedures and general understanding of mechanical/technical terms.

What We Offer:

  • Ongoing training and support.
  • A great work culture.
  • Advancement Opportunities.
  • Employee Assistance Program.


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