Cafe and Food Service Assistant

3 weeks ago


Chadstone, Victoria, Australia Vicinity Centres Full time

About the Role

The Cafe & Catering Attendant will play a vital role in supporting the daily operations of the café and catering services, ensuring exceptional quality of food and beverage service to all customers.

Key Responsibilities

  • Customer Service and Experience
    • Deliver outstanding customer service by addressing customer inquiries and resolving complaints efficiently.
    • Maintain a welcoming and friendly atmosphere in the café and during catering events.
    • Serve customers promptly and courteously, maintaining a high level of customer satisfaction.
  • Food and Beverage Preparation and Service
    • Prepare and serve high-quality café food and beverages.
    • Assist in food preparation and hot beverage service for catering events.
    • Ensure all food and beverage preparation processes adhere to food hygiene and safety standards.
    • Operate and maintain equipment such as coffee machines, grills, and toasters.
  • Operations Support
    • Assist in delivering catering to meeting rooms and events.
    • Support the café team during peak hours by taking orders, handling transactions, and restocking supplies.
    • Provide general customer service and support to enhance the overall visitor experience.
  • Cleanliness and Safety
    • Maintain a clean and organized café and catering areas, including dining areas, kitchen, and storage spaces.
    • Adhere to all health and safety regulations to ensure a safe environment for staff and customers.
  • Team Collaboration
    • Work collaboratively with other team members to ensure smooth operations.
    • Support the café team and other departments as needed.

About You

We are looking for a customer-focused and enthusiastic individual to join our team. If you have previous experience in a café, restaurant, or catering environment, and are familiar with operating point-of-sale systems, we encourage you to apply.

Why Vicinity?

Vicinity Centres is committed to creating an inclusive work environment where our people can thrive. We offer a range of benefits, including flexible working options, birthday leave, and a generous parental leave policy.


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