Assistant Venue Manager

1 month ago


Chadstone, Victoria, Australia TGI Fridays Full time
About the Role

We are seeking a highly motivated and experienced Assistant Venue Manager to join our team at TGI Fridays. As a key member of our management team, you will be responsible for delivering exceptional customer service and driving sales growth in a fast-paced restaurant environment.

Key Responsibilities
  • Manage a team of up to 30 staff, including training, rostering, and on-shift management.
  • Oversee the Front of House operational aspects of the business, ensuring seamless service delivery.
  • Ensure adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identify opportunities to build sales and revenue while controlling costs.
  • Drive a positive working environment and lead by example as a senior restaurant leader.
About You
  • Demonstrated hospitality experience within a high-volume restaurant environment.
  • Qualifications in Hospitality are preferred, but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
What We Offer
  • A comprehensive 'Manager in Training program to equip you with the skills and knowledge needed to succeed.
  • Participation in the TGI Friday's Australia Management Incentive Scheme, offering un-capped profit share earning potential.
  • Opportunity to manage a brand-new, highly regarded, community-incorporated venue with a large team.
  • Access to a dedicated support team from Operations, Finance, IT, Marketing, Customer Service, Development, and People & Culture.


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