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Drive Customer Success

2 weeks ago

Burnie, Tasmania, Australia beBeeGrowth Full time $90,000 - $120,000
Customer Growth Specialist

This key position provides innovative solutions to customers, driving business growth and development.

The role will act as the primary customer contact, fostering relationships and collaborating with various stakeholders.

To succeed in this position, you must be able to engage effectively with internal and external stakeholders, promoting Epiroc's capabilities and solutions.

  • A listener first and a sales professional second
  • A resilient, self-motivated solutions finder
  • Highly developed communication skills and emotional intelligence
  • An understanding of how to balance customer advocacy with favourable commercial outcomes
  • Strong collaboration skills and the ability to find common ground with people approaching projects from differing perspectives.
  • The ability to make decisions within set parameters, and the confidence to deliver information to various levels within both Epiroc and the customer's organisations
  • A background in and an understanding of business development, account management or general sales
  • A technical aptitude- you don't need to be an expert regarding machinery as you will be supported in that space, but a solid understanding of technical considerations is important
  • Willingness to undertake extensive travel.
  • Exposure to mining and related industries will be well-regarded

What we offer:

  • Company Vehicle, Phone, Laptop
  • Company-paid Income Protection
  • Unlimited career opportunities
  • Paid parental leave for primary and non-primary carers
  • Above NES long service leave
  • Years of service recognition awards
  • Training and mentorship opportunities
  • Flexible work opportunities

We seek talented individuals to join our exceptional team. If your skill set and background align with our needs, then Your passion belongs here.

Epiroc accelerates transformation by developing and providing innovative equipment, digital solutions, and support services globally.