Technical Lead
9 hours ago
Green Light Canberra is seeking a highly skilled Technical Lead to join our team. As a Technical Lead, you will be responsible for providing technical leadership and guidance to the Application Support team, ensuring effective resolutions to application support issues.
Key Responsibilities:
- Provide technical leadership and guidance to the Application Support team
- Prioritize and manage application support issues
- Conduct root cause analysis of complex application issues
- Develop and implement permanent solutions
- Work closely with IT and business stakeholders to manage and prioritize existing issues
Requirements:
- Strong technical knowledge and experience in IT service support and delivery
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience with ITIL and ITSM tools
About Green Light:
Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.
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