Technical Lead

9 hours ago


Canberra, ACT, Australia Green Light Full time
Job Title: Technical Lead - Applications Support

Green Light Canberra is seeking a highly skilled Technical Lead to join our team. As a Technical Lead, you will be responsible for providing technical leadership and guidance to the Application Support team, ensuring effective resolutions to application support issues.

Key Responsibilities:

  • Provide technical leadership and guidance to the Application Support team
  • Prioritize and manage application support issues
  • Conduct root cause analysis of complex application issues
  • Develop and implement permanent solutions
  • Work closely with IT and business stakeholders to manage and prioritize existing issues

Requirements:

  • Strong technical knowledge and experience in IT service support and delivery
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience with ITIL and ITSM tools

About Green Light:

Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.



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