
Salesforce Enterprise Production Systems Leader
4 days ago
A Salesforce Technical Manager position is available, requiring an experienced leader to oversee enterprise production systems.
About the RoleThe successful candidate will provide technical and delivery leadership for critical enterprise production systems, ensuring reliability, scalability, and ongoing operational excellence.
- Offer architectural and solution design guidance to technical teams, with a strong emphasis on non-functional requirements such as performance, scalability, security, and fault tolerance.
- Oversee all aspects of production system ownership, including software development, monitoring, backup and recovery, system security, incident management, and compliance.
- Lead, manage, and mentor a multidisciplinary team with varying skill levels, fostering a collaborative and high-performance culture focused on continuous learning and growth.
- Monitor system performance and health, proactively identifying and addressing errors, bottlenecks, and capacity constraints to maintain optimal system operations.
- Prepare and deliver clear, concise status reports, executive briefs, and supporting documentation for senior stakeholders.
- Develop, document, and implement robust operational processes to support system stability, governance, and team efficiency.
- A demonstrated technical, hands-on background in Salesforce solution design and software development.
- Experience leading or having ownership of enterprise grade production systems, including all associated responsibilities (for example software development, system monitoring, backup & restore, system security, major incident management, audit and compliance).
- Demonstrated experience in Salesforce Omnistudio (Vlocity).
- Experience with Atlassian Jira, VSCode and DevOps practices.
The ideal candidate will have a strong understanding of Salesforce technology and its application in enterprise environments. They will be able to provide technical leadership and guidance to the team, while also being able to work collaboratively with other stakeholders to achieve common goals.
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