Retail Customer Experience Leader

2 days ago

Brisbane, Queensland, Australia beBeeAmbitious Full time $75,000 - $85,000
Job Opportunity">

Role Overview: This is a pivotal role within our retail team, responsible for driving customer satisfaction and leading by example in delivering exceptional service.

Key Responsibilities:

  • Lead the team to achieve sales targets and key performance indicators.
  • Coach, develop, and train the wider team to enhance their skills and abilities.
  • Support the Store Manager in workforce planning and rostering to ensure optimal resource allocation.
  • Analyze reports to identify opportunities that will elevate the customer experience.

What We Seek:

  • A results-driven leader with strong leadership qualities and a passion for creating an engaged and motivated culture.
  • An individual with excellent communication and interpersonal skills, able to inspire and delight customers.
  • Someone who can bring significant value through their ability to nurture, coach, and train others.

Benefits of Working with Us:

  • Competitive remuneration package.
  • Access to tailored learning and development programs through our internal academy.
  • Eligibility for incentive and bonus programs.
  • Confidential access to an Employee Assistance Program for personal and professional support.
  • Recognition for outstanding individual and team performances.
  • 4-week rotational roster with two consecutive weekends off and one late-night trade per week.

We Are Committed to Your Success:

  • Provide ongoing training and development opportunities.
  • Support you in achieving your career goals.
  • Foster an inclusive and supportive work environment.

Ready to Take on New Challenges?

Apply now by submitting your cover letter and resume. We look forward to receiving your application

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