Customer Service Ambassador

2 weeks ago


Perth Airport, Australia The NRMA Full time
Job Overview

SIXT Australia is seeking 3x Casual Customer Experience Agents to join the team at Perth Airport. As a key player in our operations, you will provide exceptional customer service, create and act upon sales opportunities, and ensure rental vehicles meet high standards.

Compensation

A competitive hourly rate of $20 per hour (award rate) + casual & shift loadings + monthly incentives up to $2,000, plus travel discounts on SIXT car rental, cruises, and accommodation.

Key Responsibilities
  • Communicate with customers face-to-face, over the phone, and via email
  • Open and close rental agreements
  • Sell additional over-the-counter rental products
  • Manage reservations and organize fleet
  • Maintain a clean and safe working area
Requirements
  • Flexibility to work between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays
  • Exceptional customer service skills and/or experience
  • Enthusiastic and driven individual who strives to exceed targets
  • Excellent verbal and written communication skills
  • Strong attention to detail with a good work ethic
  • Current unrestricted Provisional or Full Driver's Licence
  • Full working rights in Australia
Benefits
  • $20 per hour (award rate) + casual & shift loadings + monthly incentives up to $2,000
  • Travel discounts on SIXT car rental, cruises, and accommodation
  • Complimentary myNRMA membership with discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and more
  • Discounts on NRMA insurance products, including car & travel
  • Uniform and staff car parking provided
  • Employee Referral Program for potential $2,000 referral bonus payment
Diversity and Inclusion

SIXT Australia celebrates and welcomes diversity, creating an inclusive workplace where employees feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life and embrace unique perspectives.



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