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Experienced Customer Experience Strategist Wanted
3 weeks ago
We are seeking a highly skilled Cross-Functional Strategist to join our team. As a key member of our organization, you will play a pivotal role in driving business growth and success.
This exciting opportunity is a full-time role where you will collaborate with our local team and learn from our global network.
In this role, you will be responsible for building bridges between brands and consumers by developing end-to-end customer experience strategies. You will implement knowledge of customer research, auditing, consumer behaviors, trends, and qualitative synthesis to inform strategic approaches.
You will develop distinct audience segmentations connected to strategic decisions and creative ways-in. Your ability to provide out-of-the-box perspectives on data and research will enable you to find interesting consumer insights.
You will support teams in crafting social content, outreach, caption banks, and trendjacking posts. Additionally, you will utilize VaynerMedia tools, research, and platforms to perform content audits and collaborate with the media team.
Your clear and concise ideas and insights will drive results, making you an invaluable asset to our organization.
Requirements- 7+ years of experience as a strategist in a creative advertising agency, with at least 2 years in the AUS market.
- Ability to work independently, prioritize tasks, and manage multiple timelines.
- Effective communication and collaboration skills.
- Strong problem-solving skills and ability to think creatively.
- Proficiency in using various software and tools.
We're a lab-like environment that solves business problems, not just creates advertising. We break rules, try new things, and test hypotheses to improve our craft.
Our pace feels like a start-up, and we're excited about collaborating with talented individuals who share our enthusiasm for big brands.
We look forward to meeting you