
Training Program Manager
3 days ago
The role of Learning Coordinator is crucial in deploying and executing learning & training delivery plans to support station/centre execution, aligned with the Learning & Development strategy.
This position will be responsible for developing, assessing, tracking, and facilitating training programs for new and current employees. The individual will work closely with stakeholders and team members for preparation and coordination of training events based on site/regional needs.
The successful candidate will build trust with peers across the AU Delivery Services team and collaborate on regional learning projects. As a Subject Matter Expert (SME), they will serve as the point of contact for onboarding, coordinating all training needs.
The Learning Coordinator will facilitate certified job and compliance training, including ongoing audits, badge creation, data entry, and retraining. They will also travel between local stations/sites to provide maximum coverage in the region.
Responsibilities:- Develop, assess, track, and facilitate training related programs for new and current entry level employees.
- Work closely with stakeholders and relevant team members for preparation and coordination of training events based on site/regional needs.
- Build trust with peer(s) across the AU Delivery Services team and collaborates on regional learning projects.
- Serve as a Subject Matter Expert (SME) for onboarding; coordinating all training needs.
- Facilitate certified job and compliance training including ongoing audits, badge creation, data entry and retrains.
- Travel between local Delivery Services sites to provide maximum coverage in the region.
- Maintain, prepare and distribute data on key metrics for their station/region.
- Monitor adherence to standard work and quality and coach associates accordingly.
- Ensure area readiness and area organisation for all Learning Experience areas to ensure they are prepared to support all onsite training activities.
- Escalate any barriers to Learning Manager or appropriate escalation point.
- Collaborate and support the wider Delivery Services Learning Team.
- Experience in warehouse operations
- Demonstrated experience in planning, performance metrics and process improvement
- Proficiency in learning management systems, maintaining training documentation and compliance records
- Ability to travel between Delivery Services sites as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in operational training within logistics or service industries
- Demonstrated experience developing and facilitating training programs
- Experience in data analysis
Acknowledgement of Country: We acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
IDE statement: We are an equal opportunity employer and do not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers us to deliver the best results for our customers.
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