Frontline Ambassador

6 days ago

Sydney, New South Wales, Australia beBeeCustomerCentricity Full time $65,000 - $85,000
Key Role: Frontline Ambassador

This exceptional opportunity awaits a charismatic individual who can create an unforgettable experience for our clients and visitors. As a concierge host, you will be the face of our organization, ensuring every interaction is warm, welcoming, and tailored to individual needs.

Job Description:

We are seeking a highly skilled and adaptable professional to join our team. The successful candidate will be responsible for:

  1. Providing exceptional customer service across various touchpoints, including in-person interactions, phone calls, and digital communication;
  2. Actively engaging with tenants, retailers, and visitors to understand their preferences and tailor services accordingly;
  3. Coordinating events and activities that foster a sense of community and belonging among building occupants;
  4. Proactively resolving issues and concerns in a prompt and professional manner;
  5. Maintaining accurate records and reporting on key performance indicators (KPIs) to inform business decisions.
Requirements:

To succeed in this role, you should possess:

  • Previous experience in a customer-facing position within an office, hotel, or hospitality environment;
  • A proven track record of delivering exceptional customer service and building strong relationships;
  • Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds;
  • Ability to work independently and as part of a team, with a focus on collaboration and mutual support;
  • Flexibility and adaptability, with a willingness to learn and grow with our organization.
Benefits:

We offer a competitive compensation package, including:

  • A salary that exceeds industry standards;
  • A comprehensive benefits program, including health insurance, retirement plans, and paid time off;
  • Professional development opportunities, including training, mentorship, and career advancement;
  • A dynamic and inclusive work environment that values diversity, equity, and inclusion;
  • A range of employee perks and discounts, including access to fitness classes, social events, and more.
Why Join Our Team?

At our organization, we value innovation, creativity, and teamwork. We believe in empowering our employees to take ownership of their work and make a meaningful impact. If you are passionate about delivering exceptional customer experiences and growing your career in a dynamic and supportive environment, we encourage you to apply.

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