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2 days ago
The role of Senior Community Liaison plays a pivotal part in our dynamic retirement community, offering a laid-back lifestyle and an exceptional location. It is an ideal opportunity for individuals who are passionate about delivering exceptional customer service, working collaboratively as part of a supportive team, and contributing to the overall success of the organization.
Main Responsibilities:- Implement operational strategies and plans to drive business growth and excellence
- Maintain compliance with relevant laws, regulations, and standards
- Cultivate strong relationships with residents, stakeholders, and partners
- Provide guidance and support on financial processing, hospitality services, and budget management
This position requires excellent communication and interpersonal skills, the ability to balance multiple priorities, and a people-centric focus. Ideal candidates have experience in Customer Service, Property, or Hospitality management, and are committed to ongoing learning and professional development.
Key Requirements:- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Able to work independently and collaboratively as part of a team
- Demonstrated commitment to customer service excellence
In return for your expertise and dedication, we offer a range of benefits, including:
Benefits:- Bonus scheme and salary sacrificing options
- Training and mentorship opportunities
- Career development and advancement possibilities
- Health & Wellbeing Program
- 18 weeks paid parental leave for primary carers
- 3 extra Wellbeing days per year
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