Customer Service Representative

3 weeks ago


Cairns City, Queensland, Australia Cleanaway Full time

We are seeking an enthusiastic and proactive individual to join our team as an Administration and Customer Service Officer.

About the Role

This is an exciting opportunity to provide frontline communication and support to our customers, respond to queries in a positive and professional manner, and act as a point of contact between operations, finance, sales, and site personnel.

The successful candidate will have a proven ability to promote proactive relationships with clients, suppliers, and on-site personnel, and possess excellent verbal and written communication skills, with strong time management and organisational skills.

About You

We value teamwork and commitment, and seek a candidate who is able to work in an office environment with, at times, repetitive tasks and deadlines.

Key Responsibilities

  • Providing frontline communication and support to external customers
  • Responding to customer's queries in a positive and professional manner
  • Acting as a point of contact between operations, finance, sales, and site personnel
  • Assisting in the preparation of weekly and monthly reports
  • Processing purchase orders and invoicing
  • Assisting with accounts and payroll functions

What We Offer

  • An attractive salary package
  • Opportunities for career growth and development
  • A supportive and inclusive work environment
  • Paid parental leave
  • Great company benefits, including employee share program, company discounts, salary packaging, flu vaccinations, EAP, and discounts on private health insurance

We are committed to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples, as well as candidates of all ages, abilities, gender identities, experiences, and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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