Customer Service Representative
2 weeks ago
About Us :
Marineland Croc Habitat is a renowned attraction, first established in 1954 as 'Marineland'. In 1971, the Craig family brought their incredible collection of Crocodiles and Primitive Tribal Art from the Melanesian Region.
As a leader in experiential entertainment, our life's work is proudly on display alongside beautiful Reef Aquariums and Marine Turtles, historical nautical relics, and a collection of restored stationary engines.
About You :
- Applicable years of retail store experience
Job Summary :
As a Retail and Admissions Assistant, you will assist customers, operate the cash register, participate in stocktake, and maintain a clean and tidy store environment. You will ensure exceptional customer service and drive exceptional store performance.
Key Responsibilities :
- Greet customers with a smile, a warm greeting, and a positive attitude
- Assist customers with finding products and encouraging repeat business
- Upsell products to customers
- Listen to, interact with, and build rapport with customers
- Communicate customer feedback to Management
- Maintain a clean work environment
- Follow directions from managers
- Handing out promotional brochures and assisting customer enquiries
- Advising customers on item prices
- Notifying Store Manager when items are out of stock
- Operating the cash registers and taking payments
- Packaging goods for customers
- Ensuring the store is clean and tidy, and that products are priced and displayed
- Participating in periodical stocktake of all goods
- Arranging for damaged goods to be repaired or exchanged
Job Requirements :
- Applicable years of working in a retail store
- Proven successful experience in customer service
- Strong organisational and multitasking skills
- Good communication and interpersonal skills
- Ability to engage people in a pleasant manner
Benefits :
- Work on a beautiful green island on the Great Barrier Reef
Contact Information :
Sudama Scott
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