Volunteer Coordinator
1 month ago
Welcome Volunteer
Job Summary
The Asylum Seekers Center is seeking a dedicated Welcome Volunteer to join our team. As a key member of our community, you will play a vital role in creating a welcoming and safe environment for people accessing our services.
Key Responsibilities
- Facilitate Welcome Induction sessions for new clients, providing essential information about our center and wider-Sydney services.
- Ensure that information provided is easy to understand, updated, and useful to clients.
- Coordinate bookings for Welcome sessions using our internal database.
- Support clients with practical needs by making referrals to relevant services within the center.
- Work collaboratively with fellow volunteers to ensure clients waiting are supported with their questions.
- Prepare and set up the Main Hall to create a welcoming and vibrant space.
- Use various spreadsheets and systems to record information, contact clients, and make requests on their behalf.
Selection Criteria
- Experience working with people from diverse backgrounds and cultures.
- Strong computer skills, with the ability to use systems independently with minimal assistance.
- Sociable, warm, and outgoing personality.
- Strong verbal and written communication skills.
- Patience to teach and explain.
- Flexibility to juggle multiple tasks and take on extra responsibilities as needed.
- Ability to work collaboratively with other staff and volunteers.
Conditions/Requirements
- Adhere to the Asylum Seekers Center's vision, purpose, and values.
- Act in accordance with our Code of Conduct and Child Protection Policies at all times.
- Undertake a NSW Working with Children Check prior to commencement and ensure it remains up-to-date.
- Comply with Work, Health, and Safety systems.
- Comply with Incident Management Procedures and emergency protocols.
- Demonstrate respectful and welcoming behavior towards all people at the center in culturally appropriate ways.
- Support a child-safe organization by undertaking screening for suitability to work with children and vulnerable people and complying with relevant state/territory legislative requirements.
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