Administration Support Volunteer

4 weeks ago

Sydney, New South Wales, Australia Asylum Seekers Center Full time

Job Title: Administration Support Volunteer

Job Summary:

The Administration Support Volunteer plays a vital role in providing administrative support to the Welcome & Registration Team at the Asylum Seekers Center. This includes responding to enquiries, reviewing and processing registration forms, corresponding with clients, and completing checklists to ensure compliance.

Key Responsibilities:

  • Assist the Client Support Services manager in identifying and mapping relationships with external services.
  • Support the Client Support Services manager in developing and streamlining policies and procedures for client support services.
  • Collaborate with various departments to obtain further information when needed.
  • Perform additional administrative tasks as required.

Selection Criteria:

  • Advanced computer skills
  • Excellent attention to detail
  • Ability to follow workflows and guidance documents
  • Ability to coordinate and organise tasks within the organisation
  • Ability to work collaboratively with other staff and volunteers
  • Flexibility and willingness to take on extra tasks as appropriate
  • Ability to adhere to policies in relation to code of conduct, boundaries, and confidentiality

General Conditions:

  • Adhere to ASC's vision, purpose, and values
  • Act in accordance with ASC's Code of Conduct and Child Protection Policies
  • Comply with Work, Health and Safety systems
  • Comply with Incident Management Procedures and emergency protocols
  • Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
  • Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date

Requirements:

The successful candidate will have excellent communication and organisational skills, with the ability to work collaboratively as part of a team. The role requires a high level of attention to detail and the ability to follow guidelines and procedures. The ideal candidate will be flexible and able to adapt to changing circumstances.

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