Customer Experience Liaison

3 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $65,000 - $85,000
Job Opportunity

This is a permanent part-time opportunity with 72 hours per fortnight. The role is located in Mount Druitt.

As a member of our team, you will be committed to providing direct customer support and exceptional experiences daily, with wellbeing at the core of our mission.

Key Responsibilities:
  • Provide person-centered support to help customers achieve their goals and improve their wellbeing.
  • Collaborate with support networks and the broader community to enhance customer independence in areas such as living skills, community engagement, financial and health service access, social activities, personal care, employment, education, and training.
  • Report to the Program Experience Lead (or Service Delivery Manager, depending on the program) and work collaboratively with the wider team.
  • Support and supervise employees at a lower level as needed, and communicate effectively with other teams.
Requirements:
  • Relevant qualifications (Cert 3 or 4 in Disability Support or equivalent experience).
  • Technical literacy in Microsoft Office and reporting systems.
  • Supervisory skills and basic HR management knowledge.
  • Physical ability to support customers, including lifting up to 10 kg.
  • Valid NSW Driver's C class license.
  • Willingness to obtain necessary checks (Police Check, NSW WWCC, NDIS WC).
Benefits:
  • Salary packaging options to provide tax benefits.
  • Employee Assistance Program providing counselling services.
  • Opportunities for internal and external learning and workplace mentoring.
  • Professional development opportunities and secondments.
  • Flexible work arrangements.
  • Long service and/or parental leave.
  • A supportive culture and working environment.
About Our Organisation:

We value diversity and encourage applications from people from all walks of life. Our vision is to see happy inclusive communities work together in collaborative ways to create opportunity and improve quality of life. We acknowledge all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

  • Customer Liaison

    12 hours ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000

    Job OverviewWe are seeking a highly skilled Customer and Partnership Liaison to join our team. The ideal candidate will be the primary point of contact for customer inquiries, providing prompt and effective solutions.

  • Customer Service Liaison

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Job Title: Customer Service LiaisonAbout the Role:We are seeking a highly skilled Customer Service Liaison to provide exceptional customer experiences through every interaction.This is a high-volume inbound call team, where you will have the opportunity to achieve results for our customers and the business.Key Responsibilities:Fulfilling requests and queries...

  • Customer Service Liaison

    21 hours ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $65,000 - $75,000

    Job Title: Customer Service LiaisonAbout the RoleThis position plays a vital part in delivering exceptional customer experiences to our growers and communities. As a Customer Service Liaison, you will be the primary point of contact for grower enquiries, fostering strong relationships and providing support to internal teams.Key Responsibilities:Manage grower...

  • Senior Customer Liaison

    1 day ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $110,000

    Job Title:Customer Success Manager">About the RoleAs a Customer Success Manager, you will be responsible for ensuring seamless operations between Product Development and Customer Service. You will serve as the primary point of contact for technical requests, act as liaison between teams, prioritize orders to meet business needs, and handle customer...

  • Customer Service Liaison

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60 - $85

    Job Title: Customer Service LiaisonThis is a customer-facing role that provides support to the legal profession and the public.Answer high volumes of telephone and email enquiries from various stakeholders.Assist solicitors with online lodgement processes.Perform data entry tasks, maintain database records, and assist with basic maintenance of...

  • Customer Service Liaison

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $73,000 - $81,211

    Job Role: Customer Service LiaisonAbout the PositionYou will be the initial point of contact for our community, providing high-quality support through various channels.This role is ideal for someone who thrives on diversity, enjoys assisting others, and brings energy to every interaction.Key Responsibilities:Deliver exceptional customer service aligned to...

  • Customer Liaison Officer

    3 weeks ago

    Sydney, New South Wales, Australia The Whiddon Group Full time

    Sign up for our job alert to be informed about our latest job opportunitiesApply now Job no: 494433Work type: Max termLocation: GlenfieldCategories: Customer LiaisonThroughout your career you have become no stranger to working in a fast-paced environment where no two days are the same.You come with a fantastic skill set that includes verbal and written...

  • Customer Liaison Officer

    3 weeks ago

    Sydney, New South Wales, Australia The Whiddon Group Full time

    Sign up for our job alert to be informed about our latest job opportunitiesApply now Job no: 494433Work type: Max termLocation: GlenfieldCategories: Customer LiaisonThroughout your career you have become no stranger to working in a fast-paced environment where no two days are the same.You come with a fantastic skill set that includes verbal and written...

  • Customer Liaison Officer

    5 days ago

    Sydney, New South Wales, Australia The Whiddon Group Full time

    Sign up for our job alert to be informed about our latest job opportunitiesApply now Job no: 494433Work type: Max termLocation: GlenfieldCategories: Customer LiaisonThroughout your career you have become no stranger to working in a fast-paced environment where no two days are the same.You come with a fantastic skill set that includes verbal and written...

  • Customer Service Liaison

    21 hours ago

    Sydney, New South Wales, Australia beBeeCommunication Full time $63,000 - $84,000

    Job Title: Customer Service LiaisonAbout the RoleThis role involves providing exceptional customer service to the legal profession and public by responding to high-volume phone and email inquiries.The successful candidate will manage incoming phone and email inquiries from solicitors and the public.They will assist solicitors with online lodgement and...