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Customer Service Liaison

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Sydney, New South Wales, Australia beBeeCommunication Full time $63,000 - $84,000

Job Title: Customer Service Liaison

About the Role

This role involves providing exceptional customer service to the legal profession and public by responding to high-volume phone and email inquiries.

  • The successful candidate will manage incoming phone and email inquiries from solicitors and the public.

  • They will assist solicitors with online lodgement and license renewal.

  • Maintenance of database records and data entry tasks is also a key responsibility.

  • Preparing documents for lawyers regarding applications for Certificates of Fitness is another important aspect of the job.

  • The incumbent will perform general office duties, including mail sorting and filing.

Key Responsibilities: