Duty Manager

2 months ago

Port Macquarie, Australia Mingara Recreation Club Full time

Are you an operations specialist with leadership in your DNA? If you love building genuine connections with a team and coaching others to success, then this is the role for you

Who are we?

The Westport Club is one of Port Macquarie’s premier award-winning venues located on the banks of the Hastings River. We offer our community one of the region's most modern gaming areas, a restaurant, cafe and cocktail bar, as well as life changing promotions and a high-volume function centre. With all this on offer we also make the commitment to “make a significant contribution to the quality of community life” through the Club Grants program and sponsorship of local organisations.

The Role

Our Duty Managers are at the core of everything we do. This role works across a fixed 4-week rotating roster, that provides you regular 4-day weeks, in which you deliver the operational leadership to all facets of our club. This role includes coaching, mentoring and guiding our team of 100 every day, cash management, coordination of schedules and collaboration with other leaders in relation to recruitment, event management and seasonal planning.

Your Benefits

By joining our team, you will be making a difference in the Port Macquarie community from your first day, however additional benefits include:

  • FREE espresso coffee in our team lounge
  • $200 off your gym membership annually
  • 30% off food in our venue (including when you bring your family)
  • Paid training & invitations to leadership courses such as The Leadership Circle and Human Synergistics
  • Established career pathways that has seen previous Venue Supervisors become General Managers within our organisation
  • $1,500 in scholarships for additional education you wish to undertake.

About you

To be considered for this role you will have:

  • At least 12 months experience managing a team of people within the hospitality industry or within operational leadership
  • Confidence to work independently and think on your feet to resolve issues and manage tricky situations
  • Exceptional experience in communicating with both customers and team members and be able to demonstrate the ability to have the ‘difficult conversation’
  • General knowledge & experience of Club operations and guiding legislation preferred
  • Flexibility and availability across the operating hours of the Club
  • Current RSA and RCG certificates

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