Claims Administrator
4 weeks ago
SIXT Australia is seeking a skilled Claims Administrator to join our team on a 6-month contract. As a key member of our Claims team, you will be responsible for evaluating and validating reported damages, ensuring accurate data entry, and maintaining clear communication with customers.
Key Responsibilities- Verify and analyze claims documents to ensure compliance with Standard Operating Procedures.
- Confirm receipt of invoices and assessments from the Fleet and Operations teams.
- Ensure accurate data entry and maintenance within the Claims Management System.
- Liaise with internal stakeholders to inform them of damage charges relating to corporate accounts.
- Conduct follow-ups with internal stakeholders to ensure necessary responses and information are received for claims progression.
- Identify roadblocks and challenges in the claims process and present proposals for process improvements.
- Maintain clear and professional communication with customers regarding their claims.
- Ensure claims mailboxes are managed accordingly to respond to customer enquiries within 24-48 hours.
- Respond to customer telephone enquiries.
- Calculate and inform customers of damage charges.
- Review accident claims and determine liability in preparation for claim lodgement.
- 2+ years' experience in a previous Claims or Administration role.
- Strong attention to detail, time management, and portfolio management skills.
- Excellent customer service and communication abilities.
- Ability to overcome objections and work with high volumes.
- Analytical mindset with problem-solving skills.
- Dispute handling and conflict resolution expertise.
- Familiarity with claims management software, databases, and processes.
- Progressive flexibility, leave, and well-being benefits.
- Travel discounts on SIXT car rental, cruises, and accommodation.
- Complimentary myNRMA membership with discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and more.
- Discounts on NRMA insurance products.
SIXT Australia celebrates and welcomes diversity, creating an inclusive workplace where our people feel respected, heard, valued, and connected. We welcome people from all walks of life, embracing unique perspectives.
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Claims Administrator
3 weeks ago
Sydney, New South Wales, Australia SIXT Australia Full timeJob Title: Claims AdministratorJob Summary:SIXT Australia is seeking a Claims Administrator to join the Claims team on a 6-month contract. As a Claims Administrator, you will be responsible for evaluating and validating reported damages and documentation, ensuring all necessary information is gathered for customer contact, and initiating, responding, and...
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Claims Administrator
3 weeks ago
Sydney, New South Wales, Australia SIXT Australia Full time{"title": "Claims Administrator", "description": "Job SummarySIXT Australia is seeking a skilled Claims Administrator to join our team on a 6-month contract. As a Claims Administrator, you will play a crucial role in evaluating and validating reported damages, ensuring accurate data entry, and maintaining clear communication with customers.Key...
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Claims Administrator
2 weeks ago
Sydney, New South Wales, Australia SIXT Australia Full timeClaims Administrator Job DescriptionSIXT Australia is seeking a skilled Claims Administrator to join the Claims team on a 6-month contract. As a Claims Administrator, you will play a crucial role in evaluating and validating reported damages and documentation, ensuring all necessary information is gathered for customer contact, and initiating, responding,...
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Claims Administrator
3 weeks ago
Sydney, New South Wales, Australia SIXT Australia Full timeSIXT Australia is seeking a Claims Administrator to join the Claims team on a 6-month contract. As a key member of the team, you will be responsible for evaluating and validating reported damages, ensuring accurate data entry, and maintaining clear communication with customers. Your key responsibilities will include verifying and analyzing claims documents,...
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Sydney, New South Wales, Australia Lotus People Full timeCompany OverviewLotus People is a leading global insurance company renowned for its innovative and dynamic approach to the insurance industry. The business offers incredible growth opportunities and a collaborative and empowering work environment.Role SummaryWe are seeking a dedicated Claims Coordinator to join the Sydney team on a 12-month fixed-term...
