Customer Service Representative
2 months ago
About the Role
As a Customer Service Agent (CSA) at Coles Supermarkets, you will be an integral part of our team, responsible for delivering exceptional customer experiences. Your key responsibility will be to safely navigate our iconic Coles vans through busy streets, suburban roads, and regional areas to deliver customers' shopping to their homes during the day or night.
About You and Your Skills
To succeed in this role, you will need to possess a commitment to providing great customer experiences, working with enthusiasm, energy, and pace. You must also have an Unrestricted Australian Drivers Licence and a safe driving record, as well as the confidence to safely drive and navigate through busy streets and suburban roads.
Additionally, you will be required to be active, as you will be on your feet, lifting and carrying groceries from the van to your delivery points, which may include stairs. You must also be available to work flexible hours across our store trading days, including early mornings, evenings, and weekends.
What We Offer
We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We are committed to providing a safe environment for our team members and customers, and as part of that commitment, you will need to be vaccinated against COVID-19 before joining the team at Coles, unless you are medically exempt.
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