Manager of Customer Engagement
4 days ago
The Senior Manager, Loyalty Member Experience will be responsible for leading the development and execution of a loyalty member experience strategy. The primary focus is on delivering exceptional customer experiences through close collaboration with cross-functional teams.
Key responsibilities include:
- Owning and evolving the member experience strategy to drive engagement and loyalty.
- Collaborating with teams to embed high-touch experiences that enhance customer interactions.
- Developing exclusive events and offers to boost engagement and loyalty.
Regular tracking and sharing of member feedback will inform continuous improvement and shape future loyalty strategies.
Required Skills and Qualifications
- Proven leadership and management skills to oversee cross-functional teams.
- Excellent communication and interpersonal skills to build strong relationships with stakeholders.
- Ability to develop and execute comprehensive loyalty programs.
Benefits
A rewarding career opportunity with a dynamic organization that values innovation and customer satisfaction.
Others
Opportunities for professional growth and development in a fast-paced industry.
-
Customer Engagement Manager
1 week ago
Melbourne, Victoria, Australia beBeeLoyalty Full time $90,000 - $120,000About the RoleOur organisation is seeking a customer engagement expert to lead our loyalty program and lifecycle strategy. As a key member of our marketing team, you will oversee day-to-day loyalty operations, collaborate with multiple teams, and bring our customer engagement goals to life across all channels.Key Responsibilities:Lead operational management...
-
Customer Engagement Manager
5 days ago
Melbourne, Victoria, Australia The Search Firm Full time $104,000 - $130,878 per yearWe're looking for a Customer Engagement Manager to join a growing marketing team. This role is perfect for a marketer with a CRM, loyalty, or customer lifecycle background who is ready to step into a leadership role while still staying close to the work. You'll balance strategic projects with hands-on delivery, shaping engagement strategies that drive...
-
Customer Engagement Manager
3 days ago
Melbourne, Victoria, Australia beBeePartnership Full time $90,000 - $130,000About this Role:We're seeking a skilled Loyalty Partnerships Manager to lead our loyalty program's strategic partnerships. This is an exciting opportunity for a results-driven professional to drive customer engagement and deliver business growth.Strategic Partnership Development: Identify, develop, and manage high-impact partnerships with external businesses...
-
Customer Engagement Manager
1 week ago
Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $100,000 - $150,000Job OverviewThis role presents a unique opportunity for an experienced marketer to drive customer engagement and loyalty across our platform.Key Responsibilities:Establish tradie usage habits by connecting customers with our services, managing jobs, and streamlining payments.Design and execute targeted lifecycle journeys to enhance the user...
-
Customer Engagement Manager
7 days ago
Melbourne, Victoria, Australia Infoxchange Full timeJoin to apply for the Customer Engagement Manager role at Infoxchange5 days ago Be among the first 25 applicantsJoin to apply for the Customer Engagement Manager role at InfoxchangeThis range is provided by Infoxchange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$100,000.00/yr -...
-
Customer Engagement Manager
6 days ago
Melbourne, Victoria, Australia Bupaoptical Full timeLocation: Melbourne, Sydney or Brisbane | Work Type: Full-time / 12month Fixed Term Contract | Hybrid Work ArrangementAbout the RoleWe have a rare and exciting opportunity for a Proposition Manager to join our Service squad on a 12-month fixed-term secondment covering parental leave.As a trusted advisor within our Health Insurance business, you'll play a key...
-
Customer Engagement Manager
7 days ago
Melbourne, Victoria, Australia Bupa Full time $104,000 - $130,878 per yearLocation: Melbourne, Sydney or Brisbane | Work Type: Full-time / 12month Fixed Term Contract | Hybrid Work ArrangementAbout the RoleWe have a rare and exciting opportunity for a Proposition Manager to join our Service squad on a 12-month fixed-term secondment covering parental leave.As a trusted advisor within our Health Insurance business, you'll play a key...
-
Customer Engagement Manager
6 days ago
Melbourne, Victoria, Australia Bupaoptical Full timeLocation: Melbourne, Sydney or Brisbane | Work Type: Full-time / 12month Fixed Term Contract | Hybrid Work Arrangement About the Role We have a rare and exciting opportunity for a Proposition Manager to join our Service squad on a 12-month fixed-term secondment covering parental leave. As a trusted advisor within our Health Insurance business,...
-
Customer Engagement Manager
1 week ago
Melbourne, Victoria, Australia Infoxchange Full time $104,000 - $130,878 per yearInfoxchange is a registered charity and social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.We are also proudly recognised as a Great Place to Work certified employer and we are also on the Great Place to Work's Best...
-
Customer Engagement Manager
7 days ago
Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $60,000 - $80,000Job Title:CRM Marketing SpecialistJob Description:As a CRM marketing specialist, you will be responsible for developing and executing customer-centric campaigns that drive engagement and loyalty across digital channels. Your primary focus will be on managing customer data within the CRM system, ensuring its accuracy and completeness. You will also...
