
National Events and Retail Manager
3 days ago
This is a leadership role combining strategy, operations, and people management. The ideal candidate will oversee the delivery of national events while managing retail operations.
- Oversight of national events including logistics, event partners, and staff management.
- Management of retail operations including customer journey design, staff training, and store performance monitoring.
- Collaboration with marketing, operations, and customer service teams to ensure seamless execution.
Key Requirements:
- Proven experience in leading large-scale events, retail activations, or experiential programs.
- Strong leadership skills with experience managing permanent and casual staff.
- Excellent stakeholder management skills with vendors and partners.
- Data-driven approach using insights to optimise performance and customer experience.
- Familiarity with project management tools such as Asana, Trello, or Airtable.
- Calm under pressure, adaptable, and hands-on in fast-moving environments.
- High EQ and excellent communication skills, able to influence across all levels.
- Passion for delivering standout customer experiences.
- Availability to work weekends and travel interstate monthly.
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