
National Event Operations Lead
5 days ago
Expo and Showroom Event Manager
Role Overview:This is a hands-on leadership position that combines strategy, operations, and team management.
Key Responsibilities:- Develop and execute the company's national Expo program.
- Oversee logistics, freight, stand builds, and on-site operations.
- Lead Melbourne showroom operations and design the customer journey.
- Recruit, train, and manage a team of up to 20 staff members.
- Collaborate with departments to ensure aligned execution.
- Track performance and report results.
- Share market insights to inform business decisions.
- Proven experience in leading large-scale events or retail activations.
- Strong leadership and coaching skills, including managing permanent and casual staff.
- Effective stakeholder management and negotiation skills with vendors and partners.
- Data-driven approach, using insights to optimize performance and customer experience.
- Familiarity with project management tools (e.g., Asana, Trello, Airtable).
- Calm under pressure, adaptable, and hands-on in fast-paced environments.
- Excellent communication skills and ability to influence across levels.
- Passion for delivering exceptional customer experiences and interest in the parenting category.
Be part of a growing organization and lead a high-visibility national program. Opportunity to shape and scale our most important growth channel. Supportive culture that values innovation, ownership, and results.
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