Customer Experience Specialist

3 days ago

Murrindindi, Australia beBeeCustomerExperience Full time $55,000 - $70,000

Imagine working in a dynamic retail environment where every day is an opportunity to create lasting experiences for customers.

About the Role
  • We are seeking a team member who is passionate about delivering exceptional customer service and providing expert advice on our products.
  • You will be responsible for actively engaging with customers, creating special moments that they will remember, and advocating for our loyalty programs.
  • Your attention to detail and ability to maintain a safe and clean environment will ensure that customers have a positive experience.
Key Responsibilities
  1. Provide expert advice on our products and services to customers.
  2. Create special moments for customers through personalized interactions and promotions.
  3. Ensure that stock is available on shelves and that customers have a wide range of choices.
  4. Maintain a safe and clean environment for customers and colleagues.
  5. Uphold service standards and ensure that customers receive a high level of service.
About You
  • You will need to be confident and authentic in your interactions with customers, with a genuine passion for delivering exceptional service.
  • You will need to be able to work autonomously and as part of a team, with good availability across the day, evenings, and weekends.
  • You will need to have a genuine interest in learning and expanding product knowledge, and be willing to take ownership of your career development.
Benefits

Our benefits package includes access to exclusive discounts, wellbeing support, and opportunities for career growth and development. As a valued member of our team, you will also enjoy a fun and inclusive work environment, with opportunities to make a positive impact in your community.

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