Hospitality Operations Manager

4 days ago

Murrindindi, Australia beBeeLeadership Full time $68,000 - $92,000
Job Profile:

The Front Office Supervisor is a pivotal leadership role accountable for ensuring seamless daily operations, maximising revenue potential and maintaining exceptional customer service standards.

Key Responsibilities:
  • Direct and motivate the Front Office team to deliver consistently outstanding, customer-centric service.
  • Collaborate with the Department Head to achieve financial and performance objectives.
  • Oversee team development through training, coaching and effective scheduling.
  • Streamline front desk procedures, including check-ins, check-outs and room allocation.
Essential Qualifications:
  • 2+ years proven experience in front office or hospitality management.
  • Strong leadership, communication and relationship-building skills.
  • Excellent problem-solving, organisational, and multitasking abilities.
  • Proficiency in property management systems and reservation software.

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